01Using this website
These terms apply to your use of Scalorize’s website. By using the website, you agree to use it lawfully and in accordance with these terms. If you do not agree, please stop using it.
Client services require a separate agreed proposal or service agreement. Visiting the website or booking a call does not, by itself, create a paid service commitment. If these website terms conflict with a signed client agreement, that agreement governs the client services.
02Our services
Scalorize provides doctor-focused content services, which may include strategy, research, scripts, production, editing, packaging, scheduling, publishing and performance learning. The exact deliverables, production method, schedule and responsibilities are agreed for each engagement.
On-location production can be arranged and is quoted separately. Website examples, interface previews and illustrative imagery are not representations of a particular client’s results or guaranteed deliverables.
03Client responsibilities and approval
Clients must provide accurate information, necessary permissions and timely feedback. You are responsible for reviewing the clinical accuracy, professional suitability and regulatory compliance of content relating to your practice, including applicable advertising and professional-body rules.
Every script and video is subject to your approval before publishing. Requests for changes and the effect of approval delays are managed under the agreed project workflow. Do not supply identifiable patient information or patient imagery without the necessary lawful basis, permissions and agreed safeguards.
04Digital Twin authorization
Authorized Digital Twin production is optional. It requires explicit written authorization covering the approved likeness, voice and permitted uses. A website visit, booking or general service enquiry does not provide this authorization.
Content created through this workflow remains subject to your approval. Specific permissions, restrictions and withdrawal arrangements belong in the written authorization and service agreement.
05Fees, changes and cancellation
Fees, payment dates, any applicable taxes, revision allowances and additional work are set out in the agreed proposal or service agreement. This website does not establish a standard price or subscription commitment.
Cancellation, termination, rescheduling and any refund entitlement are governed by the applicable agreement and mandatory law. Changes to scope or additional production should be agreed before the extra work begins.
06Ownership and permissions
Ownership and licensing of final content, source files, recordings and other production materials are specified in your service agreement. These website terms do not transfer ownership of project materials.
You must have the right to provide materials and authorize their agreed use. Scalorize’s branding and website materials may not be copied, distributed or commercially exploited without permission, except where applicable law permits it.
07Acceptable use and account access
Do not use the website or portal to break the law, infringe another person’s rights, upload malicious content, attempt unauthorized access or interfere with the service.
If you have a client account, keep your access details confidential and report suspected unauthorized use through your client contact channel. Access may be restricted where reasonably necessary to protect the service or address misuse, subject to any applicable client agreement.
08No guaranteed outcomes
Scalorize does not guarantee a particular number of views, followers, enquiries, patients or revenue. Content performance depends on many factors outside our control, including platform changes and audience behaviour.
Website content is general information about our services, not medical, legal or regulatory advice. A qualified professional should review requirements applicable to your practice.
09Third-party services and privacy
The website may link to external services, including Cal.com for bookings. Their own terms and privacy policies apply to your use of those services, and their availability is outside Scalorize’s control.
For information about personal information, see our Privacy Policy. Any client-specific confidentiality or data-processing obligations should be recorded in the service agreement.
10Legal rights and disputes
Nothing in these terms excludes or limits rights or liabilities that cannot lawfully be excluded or limited. Service-specific liability provisions, governing law and dispute arrangements are set out in the applicable client agreement, subject to mandatory law.
If a concern arises, contact Scalorize first so that we can try to resolve it. These terms do not remove any right you have to pursue remedies available under applicable law.
11Updates and contact
These website terms may be revised from time to time. The date at the top shows the latest revision. Changes to an existing service agreement follow that agreement’s own terms.
For questions, use your existing client contact or arrange a conversation with Scalorize.